Privacy Policy

Introduction

This Privacy Policy describes how Zenfit Technology Private Limited and its affiliates (collectively referred to as “Zenfit Technology Private Limited,” “we,” “our,” or “us”) collect, use, share, protect, and process your personal data through our website https://zenfitshop.in/ (the “Platform”).

Please note:

  • You may browse certain sections of the Platform without registering.

  • We do not provide any product or service outside India.

  • Your personal data will primarily be stored and processed in India.

By accessing or using the Platform, providing your information, or availing any product/service, you agree to this Privacy Policy, our Terms of Use, and applicable laws of India relating to data protection and privacy. If you do not agree, kindly refrain from using the Platform.

1. Collection of Information

We may collect personal data when you use our Platform, interact with us, or avail our services. This includes:

  • Personal details: Name, address, email ID, phone number, date of birth.

  • Identity proof: Information provided as KYC or proof of identity/address.

  • Transaction details: Purchases, payment history, and related interactions.

  • Behavioral data: Browsing behavior, preferences, and interactions on the Platform.

👉 Sensitive data such as bank details, debit/credit card information, or biometric data may only be collected with your consent, and always in compliance with applicable laws.

You may choose not to provide certain information, though it may limit your ability to use some services/features.

2. Usage of Information

Your information may be used for:

  • Fulfilling orders and processing transactions.

  • Providing and improving our services.

  • Customizing your shopping experience.

  • Communicating offers, updates, and promotions.

  • Resolving disputes, troubleshooting, and customer support.

  • Detecting, preventing, and investigating fraud or illegal activities.

  • Conducting research, surveys, and marketing analysis.

  • Enforcing our Terms & Conditions.

3. Sharing of Information

We may share your personal data with:

  • Our affiliates and group companies.

  • Business partners, sellers, and logistics providers.

  • Payment service providers and reward program partners.

  • Government authorities or law enforcement, if required by law.

We will never sell your personal information. Any third-party access will be strictly for legitimate business or legal purposes.

4. Security Measures

We adopt reasonable security practices to safeguard your data against unauthorized access, disclosure, or misuse. While we strive to protect your data, internet transmission is not fully secure. By using the Platform, you accept the inherent risks of online data transmission.

You are responsible for protecting your login credentials and account information.

5. Data Retention & Deletion

  • We retain your personal data only as long as necessary for providing services or as required by law.

  • You may request deletion of your account and associated data by contacting us or through account settings.

  • Deletion may be delayed if there are pending obligations, such as disputes, claims, or shipments.

  • Anonymized data may be retained for analytics and research.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Withdraw consent for data processing (subject to legal/contractual restrictions).

  • Request account deletion, subject to verification.

7. Consent

By using the Platform, you consent to the collection, storage, and processing of your personal data in accordance with this Privacy Policy.

If you share personal information about another person, you confirm that you have their consent to do so.

You may withdraw your consent by writing to our Grievance Officer (details below). Please note withdrawal is not retrospective.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on the Platform, and significant changes may be notified as required by law. Please review this policy periodically.

Grievance Officer

Name: Vinothkumar Sekar (DIN)
Company: Zenfit Technology Private Limited
Address: S No.547/92, Periyar Nagar Main Road, Sriperumbudur,padappai, Chennai, Kancheepuram, Tamil Nadu, Pin Code 601301
📞 Phone: +91 9159613336‬
📧 Email: Zenfittechnology2025@gmail.com
⏰ Support Hours: Monday – Friday (9:00 AM – 6:00 PM)